Privacy policy

INTRODUCTION & DEFINITIONS and (part of BIQE VOF) have established this cookie and privacy policy to inform you about the cookies it places on its websites and about the processing of personal data of registered and non-registered users of the Services of BIQE VOF, in this document also referred to as “BIQE” .

Responsible for the processing of personal data is the company BIQE VOF (Chamber of Commerce number 69268916).

BIQE services are defined as: all current and future electronic or digital services that BIQE offers, such as its (mobile) website /, web shops, all digital applications, digital news services (such as newsletters) and archives, as well as all subscriptions it offers (such as software update subscriptions), which are used by natural or legal persons or where natural persons or legal persons subscribed to (hereafter: “services”).

Relationships (hereafter: “relationships”) should be understood to mean (i) all natural persons and organizations that purchase and have paid and unpaid services from BIQE and (ii) all natural persons and organizations that use one of the contact channels (telephone, e-mail, letter post, website, account manager) and have shared data with BIQE.



Websites use useful techniques that increase ease of use and that make the sites as interesting as possible for every visitor. BIQE uses cookies on its websites as part of its services. Cookies are small text files that are stored on the hard disk or in the memory of your computer.

This cookie policy applies to all websites and applications of BIQE mentioned in this document. BIQE thinks it’s very important that you know which cookies are used on the website and for what purposes that happens:

  • Functional cookies:
    cookies that are necessary for the services of BIQE to function. For example, BIQE uses these cookies to enable logging in to the websites or to remember settings from the page.
  • Analytical cookies (anonymised):
    cookies that analyze the use of so that we can improve the quality and / or effectiveness of the website. BIQE uses these anonymized cookies to see how often and how long (pages of) its websites are visited, from which website (s) users come from and in which order users visit the different pages of its websites.
    To receive the information about the use of the websites, BIQE uses the Google Analytics services of Google Inc (‘Google’). BIQE always anonymizes data from analytical cookies before it shares them with Google Analytics. However, we do pass the IP address to Google Analytics – see “Tracking cookies” below.
  • Tracking cookies:
    with your permission BIQE and third parties collect information via cookies about the use of the BIQE website and the interests of users. Cookies are explicitly not used to adjust ads to the interests of users.
    BIQE uses tracking cookies only with the permission of users, among other things, to maintain personalized statistics via Google Analytics. We do not store the IP addresses within Google Analytics anonymously, which means that we have a good indication of the location (to place name) of our visitors.
  • Social Media cookies:
    on the website, with your permission, personalized social media cookies can be placed by Facebook, LinkedIn, Twitter, Youtube and Vimeo. Social media cookies ensure that users of the services can directly share the content of the BIQE website via social media with others.
    BIQE has no influence on this and refers for more information to the statements that these social media parties provide on their own websites: Facebook, LinkedIn, Twitter, YouTube and Vimeo.

We use the embedding of YouTube and Vimeo. These 2 parties also keep information about viewing behavior through these websites when viewing these videos. We do not embed it in privacy mode.



The (personal) details of relationships are treated and secured with the utmost care by BIQE. We collect and processes user information, including personal data, for the following purposes:

  1. the offering and execution of services
  2. to comply with the laws and regulations that apply to it
  3. managing the user accounts
  4. improving its services by, for example, showing relevant personalized articles and newsletters to our relations, for example. their preferences and interests
  5. carrying out research / analysis and compiling management information to improve its services by, for example, analyzing which services are best / least assessed and most / least used
  6. sending it by email or on a website displaying a (personalized) offer, newsletter, user information, service message or other electronic message.


What data is processed

The data (including personal data) processed by BIQE can be divided into three categories:

  1. Information provided by relations to deliver the service to which it subscribes; such as name, address and city, e-mail address, telephone number, bank account number. Processing of these data is necessary in order to be able to deliver the purchased services.
  2. Derived data; we obtain data through the use of our digital services (website, newsletters); such as device data, articles read, location of reading (in this at the municipality level), clicks on text links and advertisements, as well as data on the use of a platform, time, read topics and clicks. This data is only processed with the consent of users (see also the chapter “Cookie Policy”)
  3. Data resulting from the incidental contact that relations have with one of our contact channels (telephone, email, letter post, website, account manager, etc ..); such as notes of conversations, customer questions, complaints and participation in research. This contact can be initiated by relationships and by BIQE itself.
    Storage & security of data
    The collected data is stored in various source systems of BIQE; in its website database or in the earlier indicated third parties. The data will in no way be used for the purpose of lending, renting, selling or otherwise disclosing the data.


Third party websites

When you click on an internet link in one of the services that leads you to a website of a third party, you leave the BIQE service. The terms and conditions of use and this cookie and privacy policy of BIQE do not apply to the use of the websites of third parties, but different conditions apply. BIQE is in no way responsible for the use of third-party websites.


Engaging third parties

BIQE can use the services of third parties for the execution and exploitation of the services, for example to carry out website-related services. These third parties may have access to your personal data. BIQE will oblige these third parties not to disclose your personal information, except to the extent necessary for the execution of the services.


Transfer other countries

In countries outside the European Union (hereinafter “the EU”) the same protection is not always offered to your data as in countries within the EU. However, sometimes it may be necessary for BIQE to pass on your data to those countries, for example because the (servers of the) companies are located there that support it or are engaged by it in the execution of the services. BIQE is entitled to transfer your personal data – to implement the services – to countries outside the EU.



You guarantee BIQE that all information you provide is correct and complete and that you are 16 years of age or older. If you are younger than 16 years of age, you must first request permission from your parents / guardian before using the Services. By agreeing to this cookie and privacy policy, you warrant that you are 16 years of age or older, or that you have obtained the consent referred to here.


View & correction

If you want to know which personal data has been recorded for you and / or if you wish to have your personal data corrected, supplemented or removed, click here:

Here you can leave your e-mail and then you will receive an e-mail within a few minutes. You can request a list of where your information is stored on our website (provided you use the same device and browser as you used to request). You can then make a request to anonymize your information. We will process this request as soon as possible and if this is done you will receive a confirmation by e-mail.

It is also possible to send an e-mail to, stating ‘privacy’. At your request, BIQE will (have) corrected and / or supplemented your personal details if these prove to be incorrect and / or incomplete. At the same time BIQE will (at your request) delete your personal data if your personal data prove to be irrelevant for the purpose of the processing, unless and insofar as the law requires us to keep the relevant personal data or (other) urgent reasons that oppose removal.


Change data & privacy policy

It is possible that the cookie and privacy policy of BIQE is extended or changed. It is therefore useful to regularly consult this cookie & privacy policy and the related cookie policy of BIQE.



For questions about this cookie & privacy policy, please feel free to contact us.


Last updated: Dec 21st, 2022